At Togo Delivery, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide while using our multi-purpose application, website, and related services. By accessing or using our platform, you agree to the practices described in this Privacy Policy.
Togo Delivery is a multi-purpose service platform offering delivery and on-demand services such as food delivery, grocery delivery, parcel transportation, shopping assistance, and other related services. To provide efficient and reliable services, we may collect certain information from users, merchants, delivery partners, and service providers.
We are committed to handling your information responsibly and in compliance with applicable laws and regulations.
We may collect different types of information depending on how you interact with our platform. This may include:
Full name
Mobile number
Email address
Delivery and billing address
Profile details
Payment-related information
Device type and operating system
IP address
Browser information
App usage data
Login activity and timestamps
To provide accurate delivery and location-based services, we may collect your real-time or approximate location information when you use the application.
We may collect information related to orders, purchases, payments, refunds, and service usage history.
The information collected may be used for the following purposes:
To create and manage user accounts
To process orders and payments
To provide delivery and related services
To improve application functionality and user experience
To communicate service updates, promotions, and notifications
To provide customer support
To prevent fraud, misuse, or unauthorized activities
To comply with legal obligations
We only use your information for legitimate business purposes and service-related operations.
Togo Delivery does not sell your personal information to third parties. However, we may share information under the following circumstances:
We may share necessary information with merchants, delivery partners, payment gateways, and technology providers to complete transactions and provide services.
We may disclose information when required by law, court order, government authority, or to protect our legal rights and platform security.
In the event of a merger, acquisition, restructuring, or sale of assets, user information may be transferred as part of the business transaction.
Payments made through the platform are processed through secure third-party payment gateways. Togo Delivery does not store sensitive banking information such as debit card numbers, credit card details, CVV numbers, or internet banking passwords on our servers.
Users are encouraged to use secure devices and protect their account credentials while making online payments.
We retain user information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Once information is no longer required, we take reasonable steps to securely delete or anonymize it.
Users may have the right to:
Access their personal information
Update or correct account details
Request account deletion
Withdraw consent for certain communications
Disable location permissions through device settings
Certain information may still be retained where required by law or for legitimate operational purposes.
Our website and application may use cookies and similar technologies to improve user experience, remember preferences, analyze traffic, and enhance platform performance.
Users can modify browser settings to disable cookies; however, some features of the platform may not function properly if cookies are disabled.
We implement reasonable administrative, technical, and security measures to protect user information from unauthorized access, misuse, disclosure, alteration, or destruction.
While we strive to use commercially acceptable security practices, no internet-based service can guarantee complete security. Users share information at their own risk.
The Togo Delivery platform may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices, content, or policies of third-party platforms. Users are encouraged to review the privacy policies of those services before providing personal information.
Togo Delivery services are not intended for individuals under the age of 18 without parental or guardian supervision. We do not knowingly collect personal information from children. If we become aware that such information has been collected unintentionally, appropriate steps will be taken to remove it.
We reserve the right to update or modify this Privacy Policy at any time. Changes will become effective once published on the platform. Continued use of the services after updates constitutes acceptance of the revised Privacy Policy.
Users are encouraged to review this policy periodically for updates.
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Email: admin@togodelivery.in
Phone: +91 9791784916
