Welcome to . These Terms and Conditions govern your use of our multi-purpose delivery application, website, and related services. By accessing or using the platform, you agree to comply with and be bound by these terms. Please read them carefully before using our services.
Togo Delivery is a multi-purpose application designed to provide users with convenient delivery and service solutions, including but not limited to food delivery, grocery delivery, parcel services, shopping assistance, and other on-demand services. The platform connects customers, merchants, delivery partners, and service providers through a single digital ecosystem.
By registering an account or using any part of the service, you acknowledge that you are at least 18 years old or are using the platform under the supervision of a parent or legal guardian.
To access certain services, users may be required to create an account. You agree to provide accurate, complete, and updated information during registration. You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account.
Togo Delivery reserves the right to suspend or terminate accounts that contain false information, violate applicable laws, or breach these Terms and Conditions.
Togo Delivery acts as a technology platform that facilitates connections between users, merchants, and delivery/service providers. We strive to ensure smooth service operations; however, availability may vary depending on location, weather conditions, operational limitations, or partner availability.
We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.
All orders placed through the platform are subject to acceptance and availability. Prices displayed on the app may include taxes, service charges, or delivery fees where applicable.
Users agree to make payments through approved payment methods available on the platform. Togo Delivery is not responsible for payment failures caused by banking systems, third-party payment gateways, or technical issues.
Once an order is confirmed, cancellation policies may apply depending on the merchant or service provider. Refunds, if approved, will be processed according to our refund policy and may take several business days to reflect.
Delivery times provided on the platform are estimates and may vary due to traffic, weather, technical issues, or unforeseen circumstances. While we make reasonable efforts to ensure timely delivery, we do not guarantee exact delivery times.
Users must provide accurate addresses and contact details. Togo Delivery shall not be liable for failed deliveries resulting from incorrect information provided by users.
Recipients are responsible for checking delivered items at the time of delivery. Any issues must be reported promptly through official support channels.
Users agree not to:
Use the platform for unlawful or fraudulent activities.
Misuse promotional offers or referral programs.
Harass delivery partners, merchants, or support staff.
Upload harmful, offensive, or misleading content.
Attempt to interfere with the security or functionality of the platform.
Violation of these rules may result in account suspension, legal action, or permanent termination from the platform.
Merchants and service providers are solely responsible for the quality, safety, legality, and accuracy of their products or services. Togo Delivery does not manufacture, prepare, store, or inspect items sold by merchants unless specifically stated.
Delivery partners are independent service providers and are responsible for complying with traffic laws, safety standards, and local regulations while performing deliveries.
All content on the Togo Delivery platform, including logos, designs, graphics, software, text, and trademarks, is the intellectual property of Togo Delivery or its licensors. Users may not copy, distribute, modify, or reproduce any content without prior written permission.
Togo Delivery shall not be held liable for indirect, incidental, or consequential damages arising from the use or inability to use the platform. This includes delays, service interruptions, product defects, data loss, or third-party actions.
Our maximum liability in any dispute shall not exceed the amount paid by the user for the specific transaction involved.
By using the platform, you consent to the collection and use of information in accordance with our Privacy Policy. We take reasonable measures to protect user data but cannot guarantee absolute security over internet-based communications.
Togo Delivery reserves the right to update or modify these Terms and Conditions at any time. Continued use of the platform after changes are published constitutes acceptance of the updated terms.
Users are encouraged to review these terms periodically to stay informed about any changes.
These Terms and Conditions shall be governed and interpreted in accordance with the laws of India. Any disputes arising from the use of the platform shall be subject to the jurisdiction of the courts located in India.
For questions, concerns, or support regarding these Terms and Conditions, please contact:
Email: admin@togodelivery.in
Phone: +91 9791784916
